EE

  • Content lead on the Help digital transformation project. This involved improving the customer journey experience. Building new components in AEM. Writing content in the new tone of voice. Improving the search tool. Managing the new redirect tool.

  • Content lead on campaigns including Black Friday, Christmas and product launches.

  • BAU - Managing content on the EE consumer and business websites. Creating and editing content.

  • Training new members of the team.

    Examples of my work below

How_do_I_add_another_phone_to_my_plan_Help_EE cropped.jpg
How_do_roaming_data_add_ons_work_Help_EE cropped.jpg
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